Frequently Asked Questions (FAQs) for Cotton Dodo

1. What products does Cotton Dodo offer?

Cotton Dodo specialises in high-quality hoodies, T-shirts, and sweatshirts. Each product is crafted for comfort and style, ensuring a perfect addition to any wardrobe.

2. Where does Cotton Dodo ship?

We ship our products worldwide. No matter where you are, you can enjoy our products right at your doorstep.

3. How are Cotton Dodo products made?

All our products are made to order using a print-on-demand service. This means your chosen designs are printed directly onto the apparel you've selected, ensuring each item is uniquely made just for you. This reduces waste and ensures excess clothing is not needlessly manufactured.

4. How long will it take to receive my order?

Delivery times can vary depending on your location and the specific products ordered. Typically, it takes 2-7 business days for printing and delivery. Our products are shipped from UK, USA and EU. Any countries outside these areas may experience slightly longer delivery.

5. Can I track my order?

Yes, once your order is shipped, you will receive a tracking number via email. You can use this number to check the current status of your shipment on our website or directly through the carrier's website.

6. What is Cotton Dodo’s return policy?

We accept returns of unworn and unwashed items within 30 days of delivery. If you're not satisfied with your purchase, please contact us for a return or exchange. Note that personalised items cannot be returned unless there is a manufacturing defect.

7. How should I care for my Cotton Dodo apparel?

To keep your Cotton Dodo apparel looking its best, we recommend washing it on a gentle cycle with like colours and tumbling dry on low. Avoid using bleach, and do not dry clean.

8. Are Cotton Dodo products eco-friendly?

Yes, sustainability is important to us. Our print-on-demand model reduces waste, and we continuously seek environmentally friendly materials and production methods to minimise our environmental impact. Also we have a range of Organic wear.

9. How can I contact customer service?

If you have any questions or concerns, please email us at hello@cottondodo.com. Our customer service team is available to assist you and will reply as soon as possible.

10. Does Cotton Dodo offer gift cards?

Yes, we offer gift cards in various denominations. They are a perfect gift for any occasion and allow the recipients to choose their favourite items from our store.